Legal
Privacy Policy
How GlowHub handles information used for accounts, bookings, payments, communication, and app operations.
Information we collect
We may collect the following types of information:
a) Personal information:
Name, email address, phone number, and home address
b) Booking information:
Requested services, appointment dates and times, locations
c) Payment details:
Payment methods accepted, billing address, and transaction confirmation
d) Device & Usage Information:
IP address, device type, app usage, analytics data, cookies
How we use your information
We use your information to:
- Provide, manage, and improve our services
- Process payments securely
- Communicate with you regarding bookings, updates, and offers (if you opt-in)
- Ensure safety, verify specialists, and monitor service quality
- Comply with legal obligations
Information sharing & Disclosure
We do not sell your personal information. We may share information with:
- Verified specialists: to fulfill service requests
- Service providers: who assist in operating the app or processing payments
- Legal authorities: when required by law or to protect our rights
Your rights
Depending on your location, you may have the following rights:
- Access and review the personal information we hold about you
- Correct or update your personal data
- Request deletion of your account and personal information
You can exercise these rights via your account settings or by contacting us at support@glowhub.com
Data security
We implement reasonable technical and organizational measures to protect your data:
- Encryption in transit and at rest
- Access limited to authorized personnel
- Regular audits and security assessments
Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to improve app functionality and user experience
- Data collected via cookies is anonymized
- You can manage or disable cookies through your device or app settings
Data retention
- We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes
- When no longer required, data is securely deleted or anonymized
International users
- Your data may be transferred to and processed in countries other than your own
- We ensure such transfers comply with applicable data protection laws
Changes to this Privacy Policy
- We may update this policy from time to time
- Changes will be posted in the app and the effective date updated
- Continued use of our services constitutes acceptance of the updated policy
Contact us
Address: 128 City Road, London, United Kingdom, EC1V 2NX
Download PDF
Your Privacy Policy PDF has been generated. Please use the link below to download the file: